We're here to help! Get in touch with our support team for any questions or assistance.
Phone Support
1800 PICK WIN
(1800 742 594)
Email Support
support@pickyourluckydraw.com
Office Address
Pick Your Lucky Draw Pty Ltd
80 Collins Street
Melbourne VIC 3000
Australia
Support Hours
Monday - Friday: 8:00 AM - 8:00 PM AEST
Saturday - Sunday: 9:00 AM - 6:00 PM AEST
Licensing Information
ABN: 66221318851
License No: 627396090
Regulated by VGCCC
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Click the "Register" button on our homepage and follow the simple registration process. You'll need to provide basic information and verify your identity.
Most withdrawals are processed within 24 hours. Bank transfers may take 1-3 business days depending on your financial institution.
Yes, we use 256-bit SSL encryption and comply with all Australian privacy and security regulations to protect your information.
We provide responsible gambling tools and support. Contact Gambling Help Online at 1800 858 858 or visit gamblinghelponline.org.au for assistance.